Information to B-Goods


What are B-Goods?

B-goods are used items which have been repaired or refurbished. Mostly these are units which were sent back from Customers or Dealers because of a small defective. Before we sell those units in our Webshop we test and repair them.


Are there any disadvantages in buying B-Goods?

To say it easy: No! All our B-Goods will follow the same high quality standard of all other Onkyo products. We are testing and repairing every unit before delivery.

If you are unhappy or not satisfied with the quality of the unit you receive don't hesitate to contact us. We are permanently improving our processes and are happy about every feedback we receive.


Are B-Goods including all accessories

Every product includes a remote and a power cable. In very particular cases it can happen, that some accessories like Antenna, Microphone or Speakercable are missing. If available on our stock you can ask for a free delivery of these.


Is there any warranty on the B-Goods?

On the B-Goods you have the same 2 years warranty as on A-Goods. 

Dear customer,

Pioneer & Onkyo Europe will reorganize the entire logistics process.

Between March 18th and April 30th we will not ship any orders.

We apologize for these circumstances and thank you for your patience.